The ProvenEdge Company went out of business in 1999.  The majority of product users went on to other software back then, however, a very small number of users still kept using the product.  We offered very limited technical support on the product for those users since the Proven Edge company was gone. The product has aged and will not run on Microsoft Vista.  If you are still running your program on Windows 95, 98 or XP, it will still run.  Since the product has become obsolete in the current operating systems, we cannot offer any support on those products beyond XP.

 

Products made by ProvenEdge are listed below.   CashGraf product version 4.0 and lower are obsolete and can no longer be used. All products from CashGraf Business Plus 5 and newer will run on most Windows operating systems. These programs have not been installed and tested on the newer Windows Vista or the new Windows 7 operating system platforms as of this date, June 2009.

 

 

Y2K Products - Most Recent to Oldest	Version	Status - Will Run On The Following Operating Systems
MBA Modular Business Accounting	6.51	Last Version Made:  Will Run on XP, 2000, 98, 95
SmartBooks 2000	6.5	Private Label Version: Will Run on XP, 2000, 98, 95
ProvenEdge Professional	6.5	Last Version Made: Will Run on XP, 2000, 98, 95
ProvenEdge Professional	6.2	Will Run on XP, 2000, 98, 95
ProvenEdge Professional	6.0	Will Run on XP, 2000, 98, 95
ProvenEdge Entrepreneur	4.5	Will Run on XP, 2000, 98, 95
ProvenEdge Entrepreneur	4.0	Will Run on XP, 2000, 98, 95
CashGraf Business Plus	5.0	Will Run on XP, 2000, 98, 95
Obsolete Products PC Will Not Support
CashGraf Business Plus	4.0, 3.0, 2.22	Obsolete: Not Y2K Compliant
CashGraf Home Office Plus	3.0, 2.22	Obsolete: Not Y2K Compliant
CashGraf Home Inventory Manager	1.0	Obsolete: Not Y2K Compliant

 

The costs for technical support and product training will very depending on what is needed.  General technical support rates as of 6/01/2009 are listed below.  We can accept Visa, MC and Discover directly over the phone or payment may be made using BUY NOW buttons prior to starting the support.   If you have an issue, email us first with a description of the error code or program problem and we will email back if a solution is available and what the cost may be to resolve.  Fees for technical support and product support are not refundable.

 

Product Registration	Registration Code Generation  (Per Workstation or Per Computer is $25.00 each)   A unique registration code is required to run the program after 30 day of install or for multiple workstations beyond one.  Code is based on product version, user name and number of workstations.	Quantity 1 Code $25.00 2 Codes $50.00 5 Codes $150.00
Technical Support	Telephone Technical Support or Product Training $50.00 per hour ($25.00 minimum  charge) (Please email first with problem, technical support is by appointment only)	Hours of Support 1/2 Hour $25.00 1 Hour $50.00 2 Hours $100.00 3 Hours $150.00
Data File Examination	Data File Examination ($100.00 per hour, $100.00 minimum) (Please email first with problem, product backup from ProvenEdge backup utility with data files and databack ID files must be sent in for analysis.)	Hours of Exam 1 Hour $100.00 2 Hours $200.00 3 Hours $300.00 4 Hours $400.00

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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